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5 Compelling Reasons for Documenting Processes
As companies grow, it gets more and more difficult to keep track of processes used both for day-to-day operations and for contingency planning. When smaller companies start bursting at the seams the...
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How Best to Handle Linking in DITA Documentation
Darwin Information Typing Architecture (DITA) is an XML-based open standard that provides the technology foundation that controls and manages creation, translation, workflow and publishing of content....
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Tech Comm Around the World
Sarah Maddox, author, blogger and technical writer, has been working on a personal open source mapping project that shows technical communications activities–events, societies and more–around the...
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Is the Future of Technical Writing in API Docs?
Over on his I’d Rather Be Writing blog, Tom Johnson recently published a post titled, “The Future of Tech Comm is Developer Doc“. Johnson has a point in that yes, it’s true that the latest mantra is...
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Is the Importance of Technical Communication Evolving?
This excellent summary article on TC World makes the assertion that: “Technical communication is moving away from engineering and closer towards marketing and communications.” The piece cites and...
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The Power of One, Seemingly Unimportant, Word
Words are powerful. Headlines, tweets, you name it. The addition or omission of a single word can give your audience an entirely different perspective on the topic at hand. We subscribe to Sarah...
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Rethinking the Technical Publications Process
The process of book publishing is clearly a group effort. The book may start with the author, but to get it from the author to the end reader means it also has to go through a number of specialists,...
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September Issue of Intercom All About API Documentation
The September, 2014 issue of Intercom, a publication of the Society for Technical Communication (STC), is devoted entirely to API documentation. Experienced technical communicators know that API...
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Getting your Documentation Team Seen and Appreciated
As Tech Writers advance through their career, they are not prepared to market their documentation department, but as their roles grow in the company, they often need to be Tech Comm Marketers to ensure...
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Why Updated Documentation is Critical to Success
Documentation is very important to each customer but companies often see documentation as an afterthought, an add-on, or an extra that doesn’t bring in more revenue. As a result, updating product...
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